CD&S Online Marketplace 

Frequently Asked Questions

Selling

When and where do I pay the Seller Fee?


The Seller Fee is required BEFORE the event is open for buying and selling. [This is different than our traditional events where the fee is deducted after the event.] You can pay it at the Seller Fee page.




Is there a limit to the number of items I can list to sell?


No, post as many items as you like.




What if I don’t want to do this online event; what can I do with my pile of hanging, tagged items?


You can pick out the items that are applicable for our upcoming Fall/Winter event and consign them then. Your tags will still work as long as you use the Transfer Inventory feature when we open that Sale. In the same way, you could also wait until the 2021 Spring/Summer event and consign them then. You could also keep the tags on all of your items and try to sell them in our Online Marketplace event. You would have to re-enter your items' information into the Online Marketplace system, but you may find it's worth it.




I registered for CD&S PINGREE event. Did I already pay my consignor fee?


No, we collect the Consignor Fee by deducting it from your earnings at the end of the event. Since there was no Pingree event, we didn't collect any fees. For the Online Marketplace event, we collect the Seller Fee before the event; you will not be charged any Fees after the event.





Buying

Do I need to set up an account to buy?


Yes. We've set up the Online Marketplace as a community of sellers and buyers. There is no charge to set up your account as a buyer.




I am trying to create an account, I am not a seller. How can I do that?


Buyers will need to create an account in order to buy in the Online Marketplace. Go to the How It Works page and scroll down to the Buyers section and click on the Create Your Account link and input your information. In the Consignor # field, input BUYER.




What if there is a problem with a transaction?


Each PayPal transaction is covered by PayPal Purchase Protection. If there’s a problem with a transaction, PayPal will put a hold on the funds until the issue is resolved. Enjoy peace of mind knowing that you do not have to worry about receiving misrepresented goods. Learn more about PayPal buyer protection here.